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NSDL sends SMS Alerts to Clients upon change of address in respect of their demat accounts. As a measure to further strengthen the risk containment mechanism, NSDL has launched a facility called ACE – Alerts to Clients through Email, whereby emails will be sent by NSDL to the email address (captured in the Depository System) of the account holder(s) in case of change of address. The salient features of ACE are as follows:

• The parameters for sending email alerts will be similar to SMS Alert facility.
• Email alerts will be sent to the email address of the account holder(s) available in the Depository System.
• Account holder(s) will receive email alerts from the Email ID : nsdl_alerts@nsdl.com

Further details about this are available in Circular No. NSDL/POLICY/2010/0020 dated March 4,2010.

With effect from March 5, 2010, NSDL has enhanced its SMS Alert facility whereby Clients will receive alerts for credits (transfers) received in their demat accounts. These SMS Alerts will be sent on the same day for credits received upto 7.00 pm. In respect of credits received after 7.00 pm, SMS Alerts will be sent on the following day.

Sample text message of SMS Alert is given below:

• If the Client receives credit upto fi ve ISINs in his/her demat account, the text message of the SMS alert would be as follows : On __________ (date, dd/mm/yy), ___(Quantity) ________ (Company Name),credited to your demat a/c no xxxx4086..NSDL
• If the Client receives credit of more than five ISINs in his/her demat account, the text message of the SMS alert would be as follows:

“Securities of more than 5 companies (ISINs) credited to ur demat a/c no xxxx5678 on __________ (date, dd/mm/yy). Check details with ur DP or on IDeAS website if subscribed..NSDL”

With the above addition, SMS alerts are now being sent by NSDL to demat accountholders for the following:

• All Debits and Credits (transfers)
• Credits for IPO, bonus & sub-division
• Failed instructions
• Overdue instructions
• Change of mobile number
• Change of address
• Credit/debit of Mutual Fund units

This has been informed to Participants vide Circular No. NSDL/POLICY/2010/0021 dated March 4, 2010.

SEBI has vide its Circular No. SEBI/MRD/OIAE/Dep/Cir- 4/2010 dated January 29, 2010 clarifi ed regarding disclosure of details of complaints lodged by investors (Benefi ciary Owners) against Participants including details pertaining to arbitration and penal action against the Participants on depository’s website. Such details will henceforth be displayed on NSDL’s website.

This has been informed to Participants vide Circular No. NSDL/POLICY/2010/0018 dated February 23,2010.

NSDL conducts training and certifi cation programmes for Participants to increase the availability of trained personnel for depository operations. In February 2010, such programmes were conducted in Ahmedabad, Aurangabad, Bangalore, Belgaum, Bhubaneshwar, Chennai, Coimbatore, Hyderabad, Indore, Kanpur, Kochi, Ludhiana, Madurai, Mumbai, Nagpur, Nasik, New Delhi, Noida and Pune.

In February and March 2010, following two Participants became operational in NSDL.

The above additions take the total number of operational Participants to 288 and the total number of DPM set-ups to 363.

CNB Finwiz Private Limited (DP ID IN302919) and Time Capital Limited (DP ID IN300923 and DP ID IN302130), Participants of NSDL have informed NSDL that they have decided to discontinue the depository operations. Clients of CNB Finwiz Private Limited and Time Capital Limited are requested to get their securities transferred to the accounts opened with any other Participant or get them rematerialized.

Two more Participants have subscribed to the SPEED-e facility:

• South Gujarat Shares & Sharebrokers Limited (IN300425)
• Barclays Securities (India) Private Limited (IN303559)

Clients of the above mentioned Participants can now avail of the facility of submitting various instructions through SPEED-e facility.

This takes the total number of Participants who have subscribed to SPEED-e to 91.