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1. Participants have to obtain a written or electronic request from Client. The electronic request can be obtained in any of the following modes provided controls are implemented:

a. Through registered email ID

b. Through website of Participant

c. Through IVRS system by using tele-pin

d. Through ATM in case of Bank Participants

2. Participants have to Inform Client about the following:

a. Client must ensure the confidentiality of the password of email account.

b. Client must promptly inform the Participant if the email address has changed.

c. Client may opt to terminate this facility by giving 10 days prior notice. Similarly, Participant may also terminate this facility by giving 10 days prior notice.

NSDL has developed a new facility on NSDL CAS microsite (https://nsdlcas.nsdl.com/) whereby Clients can submit their requests to receive statement of account in electronic mode (i.e. eCAS) and also able to provide its email ID for the same. Further, the NSDL CAS microsite facility will be enhanced by November 30, 2015 so that the updated email ID and the request to receive statement of account in electronic mode which is recorded on NSDL CAS microsite will be updated directly in the demat account of the Client.

NSDL has enhanced its IDeAS (Internet-based Demat Account Statement) facility whereby Clients can register for IDeAS through 'Register Online for IDeAS facility' directly on e-Services website (https://eservices.nsdl.com) and start using the same. This facility eliminates the need for Clients to submit the online registration documents to the Participants for subsequent authorization of IDeAS facility. This facility can be availed by only those clients who have registered mobile number in DPM system for at least one of the account holders.

Further details about this circular are posted on NSDL website www.nsdl.co.in

• Joint Awareness Programmes:

In order to reach out to investors that are spread across the country and to apprise them about the facilities available in NSDL depository system and the awareness on stock markets, NSDL conducted 40 Joint Awareness Programmes during October 2015 in association with Axis Securities Limited, BMA Wealth Creators Limited, Geojit BNP Paribas Financial Services Limited, ICICI Securities Limited, SMC Global Securities Limited, Jhaveri Securities Limited, Ventura Securities Limited, Tracom Stock Brokers Private Limited, Sharekhan Limited, Religare Securities Limited, Peerless Securities Limited & Kotak Securites Limited. NSDL also conducted two Joint Awareness Programmes in association with Integrated Enterprises (India) Limited, NSE, Nanayam Vikatan & a Joint Awareness Programme with Economic Times presenting Money Gurukul. These programmes were attended by more than 3,500 investors.

• Regional Investor Awareness Programme with Securities and Exchange Board of India (SEBI) & National Stock Exchange of India Limited (NSE):

In order to reach out to masses spread across the country and to apprise them about the facilities available in NSDL depository system, NSDL conducted three Joint Awareness Programmes with SEBI at Kannur, Chandigarh & Delhi & a Joint Investor Seminar with SEBI & NSE at Guwahati, Assam in October 2015. These programmes were attended by more than 450 investors.

• Participation in events conducted by Institutions:

In October 2015, NSDL participated in an event CAPAM, the annual capital markets conference organized by Federation of Indian Chamber of Commerce and Industry (FICCI) at Mumbai. This event was attended by more than 250 participants.