1. Participants have to obtain a written or electronic request from Client. The electronic request can be obtained in any of the following modes provided controls are implemented:
a. Through registered email ID
b. Through website of Participant
c. Through IVRS system by using tele-pin
d. Through ATM in case of Bank Participants
2. Participants have to Inform Client about the following:
a. Client must ensure the confidentiality of the password of email account.
b. Client must promptly inform the Participant if the email address has changed.
c. Client may opt to terminate this facility by giving 10 days prior notice. Similarly, Participant may also terminate this facility by giving 10 days prior notice.
NSDL has developed a new facility on NSDL CAS microsite (https://nsdlcas.nsdl.com/) whereby Clients can submit their requests to receive statement of account in electronic mode (i.e. eCAS) and also able to provide its email ID for the same. Further, the NSDL CAS microsite facility will be enhanced by November 30, 2015 so that the updated email ID and the request to receive statement of account in electronic mode which is recorded on NSDL CAS microsite will be updated directly in the demat account of the Client.
(Ref: Circular No. NSDL/POLICY/2015/0090 dated October 9, 2015)