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SEBI vide its circular SMDRP/Policy/Cir-28/29 dated August 23, 1999 had informed that, in cases where a DP has already sent information about dematerialisation electronically to the Registrar but physical shares have not been received, the registrar will accept the demat request and carry out dematerialisation on the basis of the indemnity given by the DP and proof of dispatch of document given by DP.

SEBI vide its circular D&CC/1099/2002 dated November 1, 2002 has now clarified that the above provision shall be applicable to all securities like scrips, bonds, debenture stock or other marketable securities eligible to be held in dematerialised form in a depository as defined in Regulation 28 of the SEBI (Depository and Participants) Regulations, 1996.

NSDL has taken the initiative for providing the facility of enabling brokers to deliver contract notes to custodian / fund managers electronically through its STEADY facility. STEADY (Securities Trading - information Easy Access and DeliverY) was launched by NSDL on November 30, 2002 at the hands Shri G.N. Bajpai, Chairman, SEBI. STEADY is a means of transmitting digitally signed trade information with encryption across market participants electronically and efficiently, through Internet. The electronic contract notes will be available to the custodians in ISO 15022 format, as stipulated by SEBI, facilitating the matching process. STEADY also enables the custodians / fund managers to communicate to the brokers the contract notes, which are unacceptable. The fund managers can enrich the contract notes further to facilitate the delivery / receipt of securities at custodian's end. This facility can be used effectively only for institutional trades.

Eight digit telephone numbering scheme has been introduced in Mumbai w.e.f. November 10, 2002. As a result, all existing telephone numbers of NSDL have changed. All existing telephone numbers of NSDL starting with 460 will be replaced with 5660 followed by rest of the digits. All other existing NSDL telephone numbers viz. XYZ ABCD will be changed to 2 XYZ ABCD. Changes in some of the commonly used telephone numbers of NSDL are as follows: